Accessibility

Newquay's Access Guide 2023

Download a PDF Version HERE

Overview of Newquay's Accessibility: Newquay is a traditional Cornish seaside town situated on the North rugged coast with a harbour and golden sandy beaches. The town is surrounded by cliffs overlooking Newquay Bay and the absolute town centre itself is fairly flat and there are pedestrianised areas, pedestrian crossings and dropped curbs.

On this page, you'll find an overview of accessibility in Newquay. You can also click on the links below to find out more about beach accessibility, scenic trails that are accessible for wheelchair and mobility scooter users and all about wheelchair hire with Visit Newquay. 

Visit Newquay Tourist Information Centre Accessibility: The Visit Newquay Tourist Information Centre is situated in the Municipal Buildings on Marcus Hill, TR7 1BD. The office entrance is located on a small flat area reached from the pavement by a gentle slope or several steps.  The doorway is single width which is fine for wheelchairs and can be accessed by mobility scooters.

Access to our Tourist Information - Shallow slope to the left of the entrance

Access within the Tourist Information: The shop is open plan with easy access for wheelchairs, powered wheelchairs and mobility scooters to move around. We have low desks ideal for visitors in wheelchairs. Much of the retail stock is accessible by a wheelchair but there are always staff on hand to reach any higher items.

Disabled Toilets: Unfortunately the Visit Newquay Tourist Information Centre has no toilets available for use by the general public. The nearest Disabled Toilet is located approximately 100 metres (about 100yds) away. Newquay now has a dedicated 'Changing Places' toilet in the centre of the town. For more information contact us at the Tourist Information Centre. 

Hearing Impaired Customers: There are no hearing loops in the Visit Newquay Tourist Information Centre but all service dogs are welcome. However, staff are always available to help and a substantial amount of information is available in print. 

Visually Impaired Customers: The signs are not written in Braille but staff are more than happy to assist visitors with visual impairments. All dogs, and therefore all guide dogs are welcome in the Visit Newquay Tourist Information Centre. 

Nearest Car parking: The Visit Newquay Tourist Information Centre does not have a car park. There is a public area on the other side of the road that can be used to pick up or drop off, including the wheelchairs which are for hire. The nearest car park is the Cornwall Council car park, The Manor on St Michael's Road, TR7 1BD. MORE DETAILS HERE

Welcome to All: All staff have participated in this customer service scheme. 

Music-Free Environment: The Visit Newquay Tourist Information Centre does not normally have background music or other intrusive background noises.

Wheelchair Hire: We do offer wheelchair hire service. MORE DETAILS

Visit Newquay Street Map: Visit Newquay has a FREE Newquay Map available showing all the beaches, toilets, car parks and various other places of interest around the town. Download a copy of the map HERE

Alternatively, the map is available from the Visit Newquay Tourist Information Centre or if you would like one to be sent to you before your holiday then please give them a call and they will be happy to send you a copy. Plus why not ask for the FREE Visit Newquay Destination Guide too? You can order your Visit Newquay Map and Destination Guide by clicking on the link below. 

Click HERE to order the Newquay Guide which comes with the free Newquay Map.

Beach Accessibility: The beaches have varying levels of accessibility- so please check details about each beach before visiting them. MORE INFORMATION HERE

Beach Wheelchair Hire: Only Fistral Beach currently offers a beach wheelchair hire service. Tel; 01637 850584 for more details and availability.

Trenance Gardens & Boating Lake Valley: Moving away from the main seafront, the town becomes hilly with some steep roads. Beyond that the hill gives way to one of Newquay's hidden gems - the very beautiful Trenance Valley. Here you will find Trenance Leisure Park, Newquay Zoo, Waterworld Leisure Centre, Trenance Gardens and Boating lake. Trenance Gardens is on the flat with concrete footpaths and it encircles the entire Boating Lake, a very scenic area. Car parks are available at Trenance Leisure Park, next to Newquay Zoo and Waterworld Leisure Centre.

Toilets : Please note that Newquay does not operate a RADAR key scheme or anything similar.

Most Public Toilets in Newquay are run by Newquay Council and each toilet block has an accessible toilet. A Disabled Toilet is located approximately 100 metres (100yds) from the Visit Newquay Tourist Information Centre. Unfortunately, the Visit Newquay Tourist Information Centre has no toilets available for use by the general public. The public toilets currently charge 50p, including the disabled ones. All public toilets in Newquay are marked on the free Visit Newquay Map. 

Parking (Road Parking and Car Parks): Newquay has a mixture of privately owned car parks and car parks run by Cornwall Council (our unitary authority). FULL INFORMATION HERE

Public Transport:

Bus: The main bus station in Newquay is on Manor Road and has accessible public toilets about 200 Metres (~200 yards) from the bus enquiry office. The main bus station is a similar distance from the Visit Newquay Tourist Information Centre. First Kernow and Transport for Cornwall operate the main bus services to and from Newquay. It would be advisable to ensure a suitable bus is running on the journey you require. 

Rail: Newquay Rail station is located on Cliff Road. It is a branch line with no ticketing services in the winter and limited ticketing services in the summer. There is an accessible toilet located there. The waiting area is directly accessible from the car park side with step free access to the single platform.

For further information please contact 03457 000 125.

Newquay Road Train: Newquay has a privately operated road train which is a good way of seeing the town. It also visits the town's surrounding areas such as Trenance Leisure Park, Trenance Gardens and Boating Lake. As the open sides allow access for most wheelchairs this can be an ideal way to reach various interesting parts of the town.

Taxi: Newquay has many Taxi companies running vehicles with various levels of accessibility.  

Last updated 26/01/24